Frequently Asked Questions
Everything you need to know about our ethically sourced fashion and accessories.
What is the status of my order?
Once your order is placed, you will receive a confirmation email. When your items ship, we will send a second email containing a tracking number so you can follow your package's journey.
What is your return policy?
We offer a 30-day return window for unworn and unwashed apparel. Items must be returned in their original packaging with all tags attached to be eligible for a full refund.
How do I know which size to choose?
Each product page features a detailed sizing chart. Since many of our artisanal garments have unique fits, we recommend measuring a similar item you own and comparing it to our specifications.
Do you offer international shipping?
Yes, Shamans Market ships to most countries worldwide. Shipping costs and delivery times vary by location and are calculated automatically at checkout.
Are your products ethically sourced?
Absolutely. We pride ourselves on partnering with fair-trade artisans and sustainable manufacturers to ensure that every piece of clothing is made under ethical working conditions.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.